iWelcome to WellnessMeals. These Terms & Conditions govern your use of our website, products, and services, including healthy meal delivery, herbal supplements (such as Shilajit), and fitness accessories. By placing an order or using our website, you agree to be bound by these Terms.

1. General Information

The terms “we,” “us,” and “our” refer to WellnessMeals.

The terms “you” and “your” refer to the customer or user of our website and services.

We reserve the right to update or change these Terms at any time without prior notice.

2. Eligibility to Use Our Services

You must be at least 18 years old to place an order.

By ordering from us, you confirm that all information you provide is accurate and complete.

3. Products and Services

We offer:

Healthy, portion-controlled meals prepared fresh.

Authentic herbal supplements, including premium Shilajit.

Fitness accessories for active lifestyles.

All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

4. Orders and Payments

Orders can be placed through our website, phone, or official social media channels.

All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes unless stated otherwise.

Payment methods accepted: Cash on Delivery (COD), Bank Transfer, or approved online payment gateways.

Full payment must be made before order dispatch (for prepaid orders).

5. Delivery Policy

We deliver across all major cities of Pakistan.

Delivery times may vary depending on location and product availability.

You are responsible for providing an accurate delivery address and contact details.

Delays caused by courier issues, weather, or unforeseen events are not our responsibility.

6. Refund & Return Policy

Meals: Due to the perishable nature of our meals, returns are not accepted once delivered.

Supplements & Accessories: Returns are accepted within 7 days if the product is unused, unopened, and in original packaging.

Refunds will be issued after inspection and may take 5–7 business days to process.

Shipping costs for returns are the customer’s responsibility unless the return is due to our error.

7. Health Disclaimer

Our meals and supplements are designed for general health and fitness purposes and are not a substitute for medical advice.

Consult your doctor before using herbal supplements, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Results may vary depending on individual lifestyle, metabolism, and commitment.

8. Intellectual Property

All content, logos, images, and designs on our website are the property of WellnessMeals.

You may not copy, reproduce, or use our materials without written permission.

9. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products.

You agree to use our products at your own risk.

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Pakistan.

11. Contact Us

For questions about these Terms, please contact us:

WellnessMeals
📧 Email: info@wellnessmeals.digital
📞 Phone: +92 314 8651832
📍 Address: Lahore, Pakistan